Effortless luxury gifting

1. Introduction

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​The Stevens Standard Spa Inc. (“we,” “our,” “us” or “The Stevens Standard”) is committed to providing professionalism, consistency and an exceptional client experience.

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eGift cards are available for purchase and can be used toward any services or products offered on our website.

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2. Delivery

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eGift cards are delivered electronically to the email address provided at checkout. Please ensure all details are entered correctly, as we are not responsible for delivery to an incorrect email address.

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3. Usage

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eGift cards can be redeemed at checkout and applied toward eligible purchases. They cannot be exchanged for cash and must be used within our business.

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4. Non-Refundable

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All eGift card purchases are final sale and are non-refundable. eGift cards cannot be cancelled, returned, or exchanged once issued.

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5. Expiry

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eGift cards do not expire unless otherwise stated. Any promotional cards or special offers may have specific expiry dates, which will be clearly communicated at the time of purchase.

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6. Lost or Stolen Cards

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We are not responsible for lost, stolen, or unauthorized use of eGift cards. Please treat your eGift card like cash.

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7. Balance

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Any remaining balance will stay on the eGift card for future use until the full amount has been redeemed.

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By purchasing or using an eGift card, you agree to this policy.